All clients are expected to read through, understand and abide by the Terms and Conditions listed below. Signing of the booking form will be taken as confirmation of acceptance of the Terms and Conditions.
Payment is within 7 days of invoice date and secures course booking. Course booking form without payment does not secure course booking. If you are booking in late for a course (within 7 days of course starting) your payment will be due no later than 2 days prior to the course start date. If payment is not received you will not be able to attend the course.
At the time of the course you must be physically capable of getting down on to the floor and back up again unaided due to the practical element of the courses.
Cancellation can be made 7 days or more before the course starts. Cancellation 7 days or less before the course starts will forfeit the full course fee.
Course resources are strictly for use by the instructor and client for training and reference purposes. They are not to be copied, reused or sold on by the client. Course materials are ultimately owned by Skillbase First Aid and FS 1st Aid Training has the rights to use such material to deliver first aid training courses as part of Skillbase’s Approved Instructor Network.
Clients are expected to present on time for each day of their course, the course cannot be held back if you arrive late. You will be expected to catch up in your own time, if you have missed too much you will need to re-book onto another course.
All clients are expected to be respectful at all times towards instructors, other clients, staff and others using the facilities.
In the unlikely event that FS 1st Aid Training needs to cancel a course or change the date you will be notified as soon as possible and alternative dates will be offered.
FS 1st Aid Training makes every effort to ensure all our clients leave feeling confident and ready to use the knowledge and skills taught through the courses. However, we do not guarantee specific results for everyone, individuals are expected to put the effort into learning to be able to complete the course.
Individuals who have medical and/or learning or support needs must mention these on the booking form to ensure the instructor is able to accommodate as necessary. If you are unsure if your needs can be accommodated please Contact Us to discuss your requirements before booking.